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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danger Noodle

July 17, 2026

5  out of  5
rating by Danger Noodle
"I enjoyed not only speaking to Shelby, but she answered all questions and concerns that I had. I would highly recommend her."
We responded:
"Thank you for your recommendation! It's great to hear that Shelby was able to address all your questions and concerns. We look forward to helping you with your insurance needs for years to come."
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prince richardson

July 13, 2026

5  out of  5
rating by prince richardson
"Love Brianna!! She very friendly, personable, and professional every single time. I absolutely love State Farm so yes it’s definitely a 5 stars from me."
We responded:
"Your experience is exactly what we strive for every day, and we're glad Brianna could be a part of it. We're delighted to hear that Brianna's friendly and professional service has made such a positive impression on you. Your love for State Farm and the 5-star rating mean a lot to us. Thank you for your feedback, Prince! "
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Robert Carlin

July 13, 2026

5  out of  5
rating by Robert Carlin
"Brianna was very professional and pleasant."
We responded:
"Your support is truly appreciated, Robert. Thanks for the five-star rating!"
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Tina

July 9, 2026

5  out of  5
rating by Tina
"Great customer service as always!"
We responded:
"Tina, we truly appreciate your continued support. It’s wonderful to know that our customer service has consistently met your expectations, and we’re grateful for the opportunity to continue serving you."
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Todd Adams

July 8, 2026

5  out of  5
rating by Todd Adams
"Briana is always helpful and quick to respond!"
We responded:
"We loved reading your review, Todd! It’s great to know Briana was able to take care of you and provide a helpful experience. Thank you for being part of our agency family!"
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Nick Reilman

July 1, 2026

5  out of  5
rating by Nick Reilman
"Keith was amazing to work with super accessible, easy to talk to, and explained everything clearly. I saved a lot of money going through Keith and wouldn’t want to do this process without him."
We responded:
"Thank you, Nick, for your review! It's great to hear that we were accessible and clear in our explanations, and that you saved money through the process. We appreciate your feedback and look forward to assisting you in the future."
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Michael Mason

June 15, 2026

5  out of  5
rating by Michael Mason
"Shelby was great handled everything in a timely manner and was very nice."
We responded:
"Thank you, Michael, for your feedback. We're glad to hear that Shelby was able to assist you efficiently and with kindness. Your support means a lot to us!"
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Carolyn Rendon

June 10, 2026

5  out of  5
rating by Carolyn Rendon
"Shelby was amazing with me! She has a great amount of knowledge. Thank you."
We responded:
"Thank you, Carolyn, for your kind words about Shelby. We're glad to hear that her knowledge made a positive impact on your experience. If you need any further assistance, feel free to reach out."
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Kurth

June 5, 2026

5  out of  5
rating by Kurth
"I had the best experience calling in for insurance today! 🚀 I started out just looking for standard renters insurance, but Shelbey with Keith Wright was a total rockstar. She explained exactly how a Personal Article Policy adds the perfect layer of extra protection going into full detail without making me feel pressured at all!
We ended up having a great conversation about life and how quickly things can change, which led to discussing life insurance. The product is so valuable and the options were so perfect that I am officially locking in my life insurance.
Getting all three products is incredibly inexpensive, and I am so happy I made this call. Huge thank you to Shelbey for explaining everything so clearly and making me feel so secure!"
We responded:
"Thank you, Kurth, for sharing your experience with us! It's great to hear that Shelbey was able to assist you with such clarity and care, helping you find the right insurance solutions. We're glad you feel secure with your choices, and we appreciate your trust in our team."
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Jennifer Snyder

June 1, 2026

5  out of  5
rating by Jennifer Snyder
"I've had State Farm for years. This office is the best! Knowledgeable staff. Quick response. Friendly service. Highly recommend!"
We responded:
"Jennifer - We love reading reviews from satisfied members of our State Farm family. We appreciate your business beyond words and a big thank you for the review!"
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Jonathan James

May 29, 2026

5  out of  5
rating by Jonathan James
"Saved me a bunch of money not only that I got car insurance rental and life insurance all done vary fast and easy thanks again Keith"
We responded:
"Thank you, Jonathan, for your feedback! It's great to hear that we could help you save money and streamline your car, rental, and life insurance needs quickly and easily. If you have any more questions or need further assistance, feel free to reach out."
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Dookie Cough

May 28, 2026

5  out of  5
rating by Dookie Cough
"The rates are really awesome, the renters insurance is top notch! They are very kind and understanding. I wouldn't want any other insurance! State Farm For life!"
We responded:
"Thank you for your great feedback! We're glad to hear that you find our rates and renters insurance top-notch. It's wonderful to know you feel supported by our team."
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Allison

May 14, 2026

5  out of  5
rating by Allison
"Keith and Brianna are excellent to work with. I've had my car insurance and renters through them forever and they never disappoint! Great prices and exceptional customer service!"
We responded:
"Allison - Thank you for the 5 stars and being part of our State Farm Family!"
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Scott Segal

May 12, 2026

5  out of  5
rating by Scott Segal
"I'm always impressed by the level of professional customer care I receive any and every time I call or email with my State Farm agent. Briana would get 10 stars on this 5-star scale if Google allowed it! I've shopped around... nobody beats the rates I'm getting for each of my different policies. I couldn't be happier."
We responded:
"Thank you, Scott, for your kind words! We're delighted to hear that Briana and our team have consistently provided you with professional customer care and competitive rates. Your satisfaction is our priority, and we look forward to continuing to serve you."
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Steven Cranfield

May 6, 2026

5  out of  5
rating by Steven Cranfield
"Julie was amazing help with my life insurance. Thank you Julie for making my experience so easy."
We responded:
"Hi Steven- We’re thankful for your feedback and glad you had a good experience with Briana! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kathryn Heskett (Katie)

May 1, 2026

5  out of  5
rating by Kathryn Heskett (Katie)
"Was extremely helpful and kind when I was figuring out why my rate changed. Would 100% recommend the switch to State Farm."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Keith Wright’s Team! We deeply appreciate your kind words here in Berea . "
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David Aron

April 30, 2026

5  out of  5
rating by David Aron
"Briana was excellent in customer service when adding my new RV to my policy."
We responded:
"Thank you, David, for sharing your experience! We're glad Briana could assist you with adding your new RV to your policy. Your feedback is greatly appreciated. "
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Melinda Martynowski

April 30, 2026

5  out of  5
rating by Melinda Martynowski
"Everyone is so nice and super helpful! They have made it so easy to do and easy to work with!"
We responded:
"Thank you, Melinda, for your kind words! We're glad to hear that our team has made things easy and enjoyable for you. Your feedback means a lot to us. "
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Donna Wingard

April 30, 2026

5  out of  5
rating by Donna Wingard
"Grant was super, very helpful."
We responded:
"Thank you, Donna, for your feedback! We're glad to hear that Grant was very helpful. Your support means a lot to us. "
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Ahmed sharaf

April 29, 2026

5  out of  5
rating by Ahmed sharaf
"Brianna is great at explaining things and breaking it down and get the right policy in place for all my needs. Thank you. Keep up the good work. 🙏"
We responded:
"Thank you, Ahmed, for your feedback! We're glad Brianna could assist you in finding the right policy and making the process clear. Your support means a lot to us."
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James Brown

April 29, 2026

5  out of  5
rating by James Brown
"Briana was extremely efficient and friendly in handling my auto premium question and modification to drivers listed on my policy. Jim Brown"
We responded:
"Thank you, Jim, for sharing your experience with Briana. It's great to hear she was efficient and friendly while assisting with your auto premium and policy modifications. We appreciate your feedback!"
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Kelly Merritt

April 29, 2026

5  out of  5
rating by Kelly Merritt
"She is always positive and very efficient"
We responded:
"Thank you, Kelly, for your feedback! We're glad to hear that you find our service positive and efficient. Your support means a lot to us."
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Elizabeth Sloan

April 28, 2026

5  out of  5
rating by Elizabeth Sloan
"Anytime I need anything this team is there to help and is always friendly!"
We responded:
"Thank you, Elizabeth, for your kind words! We're glad to hear that our team is always there to help and provide friendly service. Your support means a lot to us."
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B Murp

April 24, 2026

5  out of  5
rating by B Murp
"Every time I call State Farm a very professional upfront and get me together real quick. I really appreciate Brittany. Keith and all others at State Farm. I thank y'all for letting me be a member. Appreciate y'all. God bless y'all"
We responded:
"Thank you for your kind words and the 5-star rating. We're glad to hear that we have been able to assist you promptly and professionally. We appreciate your membership and support. "
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Luz Licata

April 22, 2026

5  out of  5
rating by Luz Licata
"Briana has been great to work with! She is always responsive and such a pleasure."
We responded:
"Luz - WOW....Thanks a ton for the 5 stars and the big shout out to Julie! We strive to make sure all of our State Farm family members are taken care of and we look forward to helping you with your insurance needs."